503-588-0181 Locations
Black and white photo of Maps building

A Strong Beginning

In 1934, in the middle of the Great Depression, the Federal Credit Union Act became law under President Franklin D. Roosevelt. This new law created extraordinary possibilities for people with common bonds to pool their relatively scarce resources for their greater good. Self-determined financing through purchases of shares in a credit union was fresh mortar for building a higher quality of life around the hardships of the Depression.

One year after the Federal Credit Union Act was on the books, an organizational meeting was held June 6, 1935 in Salem Senior High School. Twenty teachers signed the certificate and volunteered their time and talents to start Salem Public School Teachers Credit Union, benefiting all employees of Marion County Public Schools and Willamette University.

Learn more.

Maps History

1935
Salem teachers formed a Credit Union
1956
Marion Polk Schools CU
1975
Salem HS
1991
Marion Polk Schools CU
1992
West Salem Branch Opened
1995
High School Branches
1997
McNary Branch Opened
1998
South Salem Branch Opened
1999
McKay High School opened the Royal Scots Branch
2003
The Monmouth Branch opened
2004
Maps Insurance Services begin
2005
Maps Administration Center on Division St.
2007
The Woodburn Branch opened
2009
Silverton Branch Opened
2012
Maps established the Maps Community Foundation
2021
The Maps Professional Center was built

Meet our Leadership Team

Mark Zook
Mark
Zook

Mark Zook President & CEO

Maps member since 1992 & On staff since 1992

Mark Zook has been with Maps Credit Union since 1992 and is currently its president and CEO. In addition, Zook serves as CEO of Maps Service Agency and sits on the board of managers of both the Willamette Business Group and Ongoing Operations, two of Maps Credit Union's partially owned subsidiary companies.

An active participant in the credit union movement, Zook has served on the board of directors of the Credit Union Association of Oregon (CUAO). He has been particularly active in the legislative arena, serving on the CUAO Candidate Taskforce, Bill Review Taskforce, State Legislative Review Subcommittee and Government Affairs Committee.

Chris Giles
Chris
Giles

Chris Giles Chief Experience Officer

Maps member since 2004 & On Staff since 2005

Chris Giles joined the Maps organization in 2004 as a consultant, before being hired full-time in 2005. Initially serving as General Manager in the Maps subsidiary company CU Wireless (CUW), Giles was named CEO of CUW in 2015. In 2017, he was chosen to head up the newly created Strategic Payments function at Maps. In addition to Payments, Giles also works closely with Maps’ technology groups to lead a cross-functional team tasked with creating best-in-class digital tools for our membership.

Toni Silbernagel
Toni
Silbernagel

Toni Silbernagel Chief Revenue Officer

Maps member since 1991 & On staff since 1991

Toni Silbernagel joined the Maps staff in 1991 and has held key positions throughout her tenure with the credit union. Silbernagel began as the Director of Dealer Services for four years before being named head of consumer lending in 1998. Since then, Toni has held the positions of SVP of Lending, Chief Lending Officer, and currently, Chief Revenue Officer.

As Chief Revenue Offer, Silbernagel is responsible for portfolio evaluation and performance, compliance and quality control, and product growth and retention strategies. She oversees wealth management, commercial and personal Insurance lines, commercial, mortgage, and consumer lending for the credit union and serves on the Board of Managers as the Secretary of Maps Insurance Services.

Scott Sadler
Scott
Sadler

Scott Sadler Chief People Officer

Maps member since 2014 & On staff since 2020

Scott Sadler joined the Maps organization in 2014 as an executive coach and leadership consultant, before being hired full time in 2020 for the newly formed role of Chief People Officer.

Scott is focused on culture development, executive coaching, conflict resolution and strategic planning around today’s workforce and beyond. He encourages the Maps team to create space for authenticity, vulnerability, transparency, and mindfulness at every level of the organization. Furthermore, he is the leader of the Diversity, Equity and Inclusion committee and serves on various other strategic taskforces at Maps.

Rachel Pross
Rachel
Pross

Rachel Pross Chief Operations Officer

Maps member since 2016 & On staff since 2016

Rachel Pross joined Maps Credit Union in 2016 and provides strategic leadership for the Operations division of the organization. Pross also serves as one of the founding board members of Evergreen Armored Transport, one of the Credit Union’s operational subsidiaries. Governmental affairs are an important part of Rachel’s role at Maps, and she regularly visits with legislators and regulators both in Salem and in Washington, D.C. She testified to Congress twice in 2019 in favor of the SAFE Banking Act, and she is a frequent guest speaker at events across the nation on topics ranging from regulatory compliance to leadership. She has contributed to HuffPost Money, The Hill, and many industry publications.

Community Impact

7,400+

employee volunteer hours to causes in the community.

$50,000

in scholarships to deserving local students.

$1,000,000

to causes directly impacting our communities.

Community Foundation Novelty Check

Community Foundation

Maps Community Foundation was formed in 2010 as the charitable arm of Maps Credit Union, receiving nonprofit 501c3 status in 2012. The Foundation was established with a focus on improving the quality of life in the communities served by Maps through encouraging financial literacy and promoting economic development. With Maps historic roots in public education, a primary focus for the Foundation has always been education and life-long learning.

Learn more

Maps Game booth

Community & Sponsorships Events

With our roots as an educator’s credit union, we support teachers and schools in many ways throughout the year. Help us select the Marion Polk K-12 schools that Maps Community Foundation will give a total of $10,000 to on Giving Tuesday, November 29th!

Each year Maps Credit Union and our charitable giving arm, the Maps Community Foundation, sponsor community events and programs to provide support to local nonprofit organizations in the Mid-Willamette Valley. We love the way nonprofit events add to the vibrancy of our region and the way nonprofit programs deliver positive community impact in the focus areas that we care most about.

Learn more

News & Insights

College Photo

5 Basic Budget Tips for College Graduates

Summer Photo

Savvy Travel Strategies: Budget Hacks for Summer Fun

Books Photo

8 Books That Teach Kids About Saving Money

Branch Photo

Maps High Street Branch: Grand Opening

Myths Photo

5 Myths About Credit Unions

Money Photo

5 Ways a U.S. Debt Default Could Impact Your Money

Rates good as of 05/01/2023 and are subject to change without notice.

*APR = Annual Percentage Rate, APY = Annual Percentage Yield